Home / Customer Rights
Customer Rights


Dear customer,

Each person is entitled to receive Bank related information, as well as the copies of documents stipulated under part 3 of Article 20, part 2 of Article 43 of the Republic of Armenia law on of the Republic of Armenia law “On Banks and Banking activities”, as well as articles 16, 120, part 1 of Article 126 of the Republic of Armenia law “On the Securities Market”. The list of named acts and laws are allocated in the “Regulation” section of the given site. The Bank shall provide the aforementioned information on the basis of the written application. The latter may be filed in one of the following manners: on hand in the head office of the bank, as well as in any branch-office, or may be sent in electronic manner to info@armbusinessbank.am , or may be posted to 48, Nalbandyan St, Yerevan, RA. The bank shall charge a fee of 10 drams for each printed page of the document and shall furnish the documents at the premises of the head office (48, Nalbandyan St, Yerevan, RA) within 5 (five) working days following the payment. Electronic delivery of the given documents shall be carried out within three working days, free of charge. As to your appeals, complaints, demands or proposals you may file and lodge them to:

Address: 48 Nalbandyan str., 0010, Yerevan, Armenia
Phone: +37410 59 20 20

Information requests relating to any environmental and social issues under sub-projects financed with European Investment Bank funds should be addressed to info@armbusinessbank.am;  tel. +37410 59 20 20

Client-natural person has the opportunity to present the financial requirements arising from the conciliator of the transaction concluded between the company and the customer.

Address: M. Khorenatsi 15, “Elite Plaza” Business Center, 7th floor

Tel.: (+37460) 70 11 11

Fax: (+37410) 58-24-21

E-mail: info@fsm.am


The Bank is not responsible for authenticity and validity of information and advertising materials placed on the website of the subject company as well as for possible consequences of utilizing this information.
Updated on 06.06.2022, 14:41

In case of any inconsistency between the information published in Russian and English, you need to be guided by Armenian version.
“ARMBUSINESSBANK” CJSC is not liable for the accuracy of the content of any linked websites, as well as for the advertisements and possible consequences resulted from the use of information provided on the linked websites by the third parties.
Neither is "ARMBUSINESSBANK" CJSC liable for the accuracy of the content of information linked on the websites of third parties about the terms and fee schedule for the services rendered by the Bank.

Official page address of "ARMBUSINESSBANK" CJSC on Facebook: https://www.facebook.com/armbusinessbankofficial
Official page address of "ARMBUSINESSBANK" CJSC on Instagram: https://www.instagram.com/armbusinessbank_official

The Bank is controlled by the Central Bank of Armenia